Summon Analytics

Uncover More: Using Analytics to Improve Library Resource Management & Discovery

Scott Schuetze, Ex Libris One longstanding topic of great interest to librarians was explored in great detail across several sessions during the recent Electronic Resources and Libraries (ER&L) 2017 Conference in Austin, Texas. Several speakers focused their presentations on how analytics are being used to improve acquisitions workflows, serve researchers better, and measure the impact

Summon PWG

The Power of Collaboration: The Summon Community in Action

Scott Schuetze, Ex Libris Libraries around the world play an active role in driving the future of library services. Ex Libris leverages the power of its user community to accelerate innovation by promoting information sharing, encouraging feedback, soliciting ideas, and allocating resources for user-nominated features across its service offerings. This customer orientation has always been

The Relevance of Librarians to Research Discovery

In a recent Inside Higher Ed article focusing on the latest “Greta Van Susteren vs. library” controversy, we are reminded by Edward Van Gemert, university librarian at the University of Wisconsin, that “the library facilitates access to content, both online and through in-person visits” to support “research, teaching and learning.” As pointed out throughout this article, the

Learning from our Customers: Lessons from the Library

Tweet  Here at Ex Libris we’re particularly proud of our customer community, and it’s our good fortune to always have something to learn from our customers. Here is some food for thought from recent testimonials. Consortia and Collaboration Anya Arnold of Orbis Cascade Alliance notes that for a consortium “it’s not about the system – it’s